How do I get a library card?  Any local resident is eligible for a library card.  Stop by the library and fill out a form and you will have your card within minutes, or you may download the form here, and bring it with you to the library.

 

Where else can I use my library card?  Any library on Cape Cod that is part of the CLAMS network. You may also use your card number from home to access your CLAMS account online where you can request materials and access ebooks. If you do not have a PIN please call or stop by the library so we may add one to your record.

 

What can I borrow with my card?  Our materials include books, DVDs, audiobooks on CD, museum passes, and magazines. Through the CLAMS OverDrive website you may also borrow ebooks and downloadable audio books.

 

How long may I keep things?  Books, audio books, and magazines check out for 2 weeks. DVDs  for 1 week, and the check out period for museum passes varies.

 

How can I renew materials I'd like to keep longer?  Log in to your online CLAMS account using your card number and PIN (call the library if you don't yet have a PIN), call the library at 508-362-2262, or stop by and see us!

 

Do you have a book drop?  Yes, right next to the front door. 

 

What if my items are overdue?  Fines are charged on overdue materials. Most items are 10 cents per day, DVDs cost $1 for each day overdue. 

 

My dog ate the dvd I had checked out. Now what?  Lost or damaged materials must be replaced.  Please call us for the best way to do this.

 

How will I know when my requested items are available for pickup at the library?  We will email or call you - whichever you prefer.

 

When I logged into my CLAMS account online I got a message saying, "See Librarian." What's up?  Library cards must be updated every three years and yours may be due. Simply call the library and we will take care of it.  Alternatively, if you have fines on your card totaling more than $25, or you have a lost or billed item on your card, the card may be blocked. Please call the library so we can help you.

 

I can't find the book I want in the CLAMS catalog. Is there any other way to get it?  Try searching the new Commonwealth Catalog which allows you to borrow materials from libraries throughout the state of Massachusetts. You will need a valid CLAMS card and PIN to order and the item(s) will be delivered to your home library.  If you are still unable to find what you need, contact us and we will try to order it through Interlibrary Loan.

 

My mother can't drive. Do you deliver?  Yes, we have homebound delivery within West Barnstable. Please call the library to make arrangements.

 

Do you have a computer I can use? Yes, we have 3 computers, all linked to a printer. Printouts are 20 cents per page.

 

Does the library have wifi?  Yes, there is an open wifi connection available throughout the library. No password is needed.

 

I'm having trouble figuring out how to download ebooks. Can you help me?  We are now offering one on one assistance on Wednesday evenings by appointment. Please call the library to schedule.

 

Do you have a copy or fax machine?  Yes, both are available. Copies are 20 cents each. Fax prices vary.

 

Do you have meeting space?  Our library is quite small so we do not have room for a large group, but small groups are welcome. Please call the library to make arrangements.

 

Do you take book donations?  We accept donations of gently used, clean, recent books, as well as audiobooks, music cds and dvds. Books of local interest are also welcome. Some are used in the library and many go to our book sale area.  We cannot accept dirty, moldy or musty books, nor textbooks or encyclopedias. These materials are accepted at the recycling area of the Barnstable Transfer Station.

 

Do you have a library "Friends" organization?  Yes! Click here for more information. New members are always welcome.

 

Is Whelden a "town library"?  Each of the seven village libraries in Barnstable are private entities, managed by a board of trustees. The Town of Barnstable partially funds each library through grants, but the remainder of our budget must be made up through donations, gifts, and fundraisers.