Whelden Memorial Library establishes the following policy for pandemics, public health emergencies, weather related events, natural disasters, and other emergencies to supplement other approved policies. During emergencies, the Library Director is given the authority to deviate from approved policies as necessary to ensure the health and safety of patrons and staff members.
The Director is encouraged to continue providing in-person services and to resume those services as soon as safely able to do so while also complying with the orders and direction of local and state authorities and guidance from the Massachusetts Board of Library Commissioners (MBLC). Internal considerations on open hours, staffing levels, services, and programs will include the availability and/or health status of staff members, the need to maintain safe staffing levels, and conditions in the community. In cases in which the Director is unable to obtain prior approval for changes by the Board or Head of the Trustees, they will notify the Trustees of any changes made as soon as reasonably possible.
Some steps that the Director may take may include, but are not limited to:
Other temporary changes in operational hours, staffing levels and assignments, services, and programs may be made by the Director as they deem appropriate for the circumstances.
In cases in which the Director is unavailable, they will designate a staff member or the most senior library staff member is given the authority to make any temporary changes to the daily operations of the library. The Library Director and Head of the Trustees will be notified of any changes as soon as reasonably possible.
Approved: Whelden Memorial Library Board of Trustees, February 1, 2022
Whelden Memorial Library welcomes all members of the public. This policy is designed to promote a safe, comfortable environment for its users and staff while supporting appropriate use of the library and its services.
Scope and Enforcement
This policy shall apply to all library buildings and grounds, library programs conducted on or off site, and all persons entering in or on the premises, unless otherwise specified.
If a patron cannot understand and follow the Behavior Policy and/or becomes sick, anxious, or disruptive and/or requires transportation, staff will help by locating their companion, if any. If a companion is not available on-site to assist the patron, staff will, to the best of their ability, contact a parent/guardian/caregiver/family member to assist the patron.
Staff members observing unacceptable behavior will inform patrons of policy infractions with a warning. If the behavior continues, staff may ask the patron to leave the library for a stated period of suspension. In the case of any misconduct that, in the judgment of a staff member, is extreme, staff may ask a patron to leave immediately without warning. The Library Director will be advised of the incident and any action taken as soon as possible, which could include restriction of library access or privileges. A parent or guardian of a minor involved in unacceptable behavior will be contacted. When deemed necessary, the Barnstable Police Department will be called. Incidents in which a patron’s access or privileges are suspended will be documented and shared with the Board of Trustees.
If a patron wishes to appeal the decision to suspend privileges or library access, they may contact the Library Board of Trustees via letter, mailed or emailed, and will be contacted directly by the Head of the Trustees or their designee.
Library Rules and Unacceptable Behavior
Unacceptable behavior is any behavior that either consciously or unconsciously violates or restricts the rights of others to use the library, prevents employees from doing their jobs, or jeopardizes the safety of library users, staff and/or property.
While in the library or using its resources patrons are expected to:
Unacceptable Behavior includes, but is not limited to:
Staff reserve the right to ask a patron to leave the library for any of the reasons listed above or for other kinds of behavior they deem inappropriate.
Approved: Whelden Memorial Library Board of Trustees, February 1, 2022
The Whelden Memorial Library is dedicated to providing a welcoming and safe environment for patrons of all ages. The safety and well-being of children using the library is a serious concern. In addition to its Behavior Policy, the library maintains the following policy concerning child behavior and supervision.
Children under the age of 10 must be accompanied by a responsible caregiver, defined by the library as an individual over the age of 14 who is entrusted with the care of a minor. Accompanied is defined as “within sight.” An unaccompanied minor is defined as a child who is in the library alone or whose caregiver is in the library but is not adequately supervising.
Staff are not responsible for providing supervision and care of children of any age, whether in the library or on library premises. Staff do not monitor children entering or exiting the building nor do they monitor who they are leaving with. Even when absent, the responsibility for the care, safety, and behavior of children using the library rests with the parent/guardian. Parents/guardians assume all liability for damage done by their children to the library facility, equipment, and materials.
In addition to our Behavior Policy, if a staff member deems a child’s behavior to be inappropriate or disruptive to other users (i.e., running, horseplay, shouting, etc.), staff may give a verbal warning to the child, and if possible, will inform the caregiver. If an unattended minor is asked to leave the library, staff will make their best attempts to contact a parent/guardian/caregiver to inform them of the situation, but they are not required to do so. In some cases, minors may be asked to leave the library for a stated period of time and will not be allowed back until a parent/guardian has met with the Library Director.
Unaccompanied Minors, Emergencies, and After Hours
In case of a medical emergency, and staff, using their best judgment, determine it to be a dangerous situation, emergency services will be contacted, then the parent/guardian/caregiver, in that order.
Staff will attempt to contact a parent/guardian/caregiver for the following reasons:
If staff are unable to reach a responsible caregiver and a period of 30 minutes has elapsed, they will contact the Barnstable Police Department to assume responsibility for the child. Under no circumstances will a library staff member remove or transport a child away from the library building. In the case of a child left alone in the building after closing, two staff members will remain with the child until pickup. In all cases, an incident report will be filed and the Library Director will be notified. If/when a parent/guardian/caregiver arrives, staff may explain the Child Safety Policy and provide a written copy if necessary.
It is recommended that the Library Director be contacted prior to any group visit to the building so the library staff can make the visit special, meaningful, and fun. Adults accompanying a daycare, class, supervised visit, or other group stand in loco parentis while using the library. When visiting the library, we ask the following:
If it is determined that these requirements are not met, the group visits may be suspended by the Library Director, until changes are made.
Repeat violations of this policy may result in restriction or loss of library privileges or access for minors and/or their parents/guardians/caregivers. See the library’s Behavior Policy for appeals information.
Approved: Whelden Memorial Library Board of Trustees, February 18, 2022
This policy is intended to provide guidance for the selection and evaluation of materials, print and non-print, which anticipate and meet the needs of the West Barnstable community. As the community changes, the library will need to periodically reassess and adapt its holdings to reflect new and differing areas of interest and concern.
The library fully endorses the principles documented in the Library Bill of Rights and the Freedom to Read Statement of the American Library Association (found on the ALA.org website).
Responsibility for Selection and Suggestions for Purchase
The authority and responsibility for the selection of library materials rests ultimately with the Library Director. Under their direction, selection is delegated to appropriate library staff. All staff members and the general public are encouraged to recommend materials for consideration. All suggestions for purchase are subject to the same selection criteria as other materials and are not automatically added to the collection.
All materials are considered in terms of a variety of criteria including but not limited to: community/local interest, availability in other library collections, cost, overall demand, accuracy or currency of information.
Staff will use their best professional judgment when considering any material for purchase. Addition to the collection does not imply agreement with or approval of the viewpoints expressed in the work. Individual items which may be considered controversial or offensive by some may be selected if it will contribute to the overall variety and balance of the collection.
Responsibility for the viewing or reading habits of children rests with their legal guardians. Selection will not be inhibited by the possibility that materials may come into the possession of children. Library materials will not be marked or identified to show approval or disapproval of their contents, and no library material will be sequestered except to protect it from damage or theft.
Some material may be designated for “in-library use only” based on age, transportability, cost of replacement, etc. and may be loaned out on a case by case basis at the discretion of the Director.
Requests for Reconsideration
Patrons of Whelden Memorial Library may recommend the removal of material from the collection by submitting a Request for Reconsideration of Library Materials form. This form will be made available to library patrons upon request. Each submission will be reviewed by the Library Director, and the patron will be notified of the decision to retain or withdraw the material within 30 days. Each request will be evaluated in relation to this collection development policy, the ALA code of Ethics, Freedom to Read Statement, and Library Bill of Rights. A request may not be considered if submitted by an individual who is not a patron in good standing of the Whelden Library. Material under review will remain in the circulating collection until a determination is made.
Maintenance of the library's collection ensures its usefulness and relevance to the community. Evaluation of material depends heavily on the staff's professional education and experience in assessing the needs of the community and the content of the collection. Some factors for evaluation are: physical condition, library space constraints, age/accuracy of information, and circulation statistics.
Materials that are “weeded” are withdrawn from the collection. The library makes every effort to dispose of all material to the best advantage- through donation to the Friends of the Whelden Memorial Library and other community organizations or through recycling.
Donations are gratefully accepted as long as no restriction is placed on their use. They are subject to the same selection, evaluation, and disposal criteria as purchased material. The library cannot guarantee the permanence of any gift in the collection. Materials not added to or weeded from the collection are not typically returned to the donors.
Approved: Whelden Library Board of Trustees, March 17th, 2022
Whelden Memorial Library welcomes gifts of library materials, personal property, or money that improve and enrich the library resources, including donations intended to memorialize a loved one.
Gifts can include books and other library materials, cash, securities, and real property. The Board of Trustees have adopted the following policy to govern the receipt and disposition of donations.
Acceptance of Gifts
Those wishing to make a gift to the library should contact the Library Director or a member of the Board of Trustees.
Acceptance of gifts will be voted on by the Library Board of Trustees based on the recommendation of the Library Director. Exceptions may be made at the discretion of the Library Director, without Board consultation, for furniture or permanent fixtures to be housed within the building, items of lesser monetary value, and/or library materials.
Return of Items
Once accepted by the library, gifts become library property and are subject to inclusion or removal at the discretion of the Library Director and/or Board of Trustees and will not be returned. The library reserves the right to sell, giveaway, or otherwise dispose of any gift as they see fit.
Upon request, the library will provide written acknowledgement of the receipt of any gifts. In accordance with income tax regulations, the determination of value for non-monetary gifts will be left to the donor.
Guidelines for Acceptance
Acceptance of gifts of library materials (books, periodicals, movies, objects, etc.) are subject to the criteria outlined in the Collection Development Policy and will be accepted at the discretion of the Library Director.
Gifts of items for display or preservation may be accepted based on the following criteria:
Monetary gifts are greatly appreciated. Gifts can be given for general purposes to be used by the Library Director and Trustees at their discretion, or for specific purposes as designated by the donor.
Directed donations will be handled by the Board of Trustees, who with the Library Director, will work out terms of acceptance that are compatible with library policies, the donor's intent, and applicable laws.
Gifts of cash for the direct purchase of library materials will be handled by the Library Director and may be accepted with the understanding that all material purchased with those funds must meet the collection development criteria and serve the library’s mission.
Approved: July 21st, 2022, Whelden Library Board of Trustees
This policy governs Whelden Memorial Library’s participation in online venues and social media. Social media is defined here as any web application, site, or account, including but not limited to blogs, social networks, online communications, online catalogs, websites, and mobile apps used by the library.
Social media allows the library and public a convenient forum to discuss and share information on a range of topics relevant to the library and its mission, including: library information, programs, services, and collections. Whelden Library’s social media is not intended to be a public forum for general debate or exchange of ideas.
Library Use of Social Media
Decisions regarding library utilization of social media shall be made by the Director.
Information posted should be free of bias, personal opinions which are degrading to others, and profane language. All posts should be related to upcoming events, services, materials, or the overall mission of the library. Links to outside sources and third-party apps must be relevant to the post or library mission.
The library is not required to share posts or information on behalf of outside organizations. Links or information may be shared with the intent of keeping our community connected to and informed of resources, events, services, or information relevant to community needs or interest.
No photos of an individual should be posted without consent. No photos of minors should be posted unless their guardian has provided their consent.
Posting and Participation on Social Media
Patrons, community members, and the general public are welcome to comment on library posts and events to share their opinions and views on library-related subjects. Such postings do not indicate endorsement by the library of the opinions and ideas expressed.
The library is not liable for any content posted by any participant in a library social media forum who is not a member of the library’s staff.
Users may be held personally liable for commentary that is defamatory, obscene, proprietary, or libelous by any offended party.
Social media users should be aware that there is no expectation of privacy when posting on library social media sites. Use of such websites acknowledges the library’s right to access, monitor, read, reproduce, and/or edit (while retaining the original intent of the post), any postings on those sites.
Users are expected to abide by the terms and conditions set by third party social media platforms as well as follow appropriate Federal and State Law.
Social media is not intended to be used by the library to officially document, address, or discuss library user issues, concerns, or problems. The library asks that all formal complaints be addressed directly to the Library Director.
Unacceptable Content and Content Removal
The library reserves the right to restrict or remove any content on its social media sites that violates anything indicated in this policy. This includes the removal of content and comments because they are not related to the particular subject or are deemed inappropriate or unacceptable.
Examples of unacceptable content include but is not limited to:
Library staff will do their best to reach out to the individual who posted the removed content to supply them with a copy of this policy and a brief explanation of why their content was removed. The Library reserves the right to ban or block users who have posted in violation of this policy without prior notification or warning.
Approved: August 19th 2022, Whelden Library Board of Trustees
Whelden Memorial Library welcomes the use of Library meeting rooms and external spaces/grounds by civic, cultural, charitable, and educational groups and organizations having a substantial relationship with the West Barnstable community.
Order of Precedence
Priority for use of space is given first to Library-sponsored events, meetings, and programming.
In the event of overlapping requests, use will be granted in the following order of precedence:
All else being equal, preference will be given to local groups, regardless of when the reservation was made.
Due to space constraints, non-Library indoor group meetings in excess of 5 attendees will not be permitted during operating hours.
Requests for space use which are expected to exceed building capacity (100) or room capacity (varies by space) will not be approved.
No group may consider the Library its permanent meeting place or use the Library as its mailing address.
Groups using the facility and/or grounds may not use advertising and publicity which imply that their programs are sponsored, co-sponsored, endorsed, or approved by the Library, unless written permission to do so has been previously given by the Library Director.
Alcoholic beverages are not to be served, sold, or consumed during any third-party program or event held on library premises.
The following uses are prohibited:
Whelden Memorial Library will not approve facility use in which there is determined to be discrimination based on race, religion, color, creed, sex, age, national origin, sexual orientation, or condition of physical ability.
Although not a requirement, in order to avoid conflicts with the Library’s schedule, the Library recommends requests to be submitted at least 3 months in advance.
Requests may not be made more than 6 months in advance, except for regularly anticipated annual reservations.
Any group wishing to use a space must authorize one person to request a reservation for a particular date, time and area on a form provided by the Library. This person must be at least 18 years of age and provide a valid ID upon request. By signing the completed form, the applicant guarantees their presence at the event and assumes responsibility for overseeing the activity.
In order to offset Library costs for holding events off-site, for groups wishing to reserve library space for more than 6 days in our fiscal year (July 1st-June 30th) or 2 consecutive days there is a non-refundable $100 facilities-use fee.
Reservations must be made on the Room Reservation Form either online or on the paper form, available in the library. The Director or their designee will respond to the applicant no later than 30 days prior to the reservation date. A reservation is not complete until it has been confirmed in writing by the Director or their designee. Completion of a Reservation Form does not guarantee approval.
Applicants are responsible for:
The Library reserves the right to require that the applicant supply a certificate of insurance from an insurer licensed to do business in Massachusetts, in such amount and in such form as the Library may reasonably deem appropriate, naming the Library and its Board as additional insured, and covering damage to the library building, grounds, and collections, and injury to persons or their property arising from the event.
Fees for use
All fees are non-refundable, unless otherwise noted in the policy, due within 2 weeks of confirmation to secure the booking or before the first event date (whichever comes first).
Exceptions can be made at the Director’s discretion.
Approved: June 2023, Whelden Library Board of Trustees
As a part of its information mission and as a public service, Whelden Memorial Library provides access to community information by providing space for the free distribution of handouts and the public posting of community flyers, notices, informational brochures, and posters.
Non-Library materials acceptable for posting or distribution are limited to those promoting cultural, educational, intellectual, non-commercial, or charitable activities. Campaign materials, materials containing proselytizing speech, and commercial materials such as business advertisements or promotions are not permitted.
Religious and political materials are permissible for special events; materials which have the primary purpose to present a single point of view will not be displayed.
Due to the limited space on its community board, the Library has the right to limit the size of posters to 8.5 x 11 (standard letter size) inches or smaller. Priority will be given to events and organizations located in West Barnstable.
Approval, Display, Location, & Duration
All materials for display or distribution must be submitted for approval by the Director. No more than one notice per event can be submitted. Any material found on the bulletin boards or in the brochure rack that has not been approved shall be removed and discarded.
All material will be dated and handled by library staff only. Dated material will be removed as soon as possible after the event. Undated material will be removed after two weeks or when the space is needed for other materials.
Display space for community postings is limited to the community bulletin board and brochure rack. Access to other display locations may be approved by the Director on an as needed basis for information regarding free West Barnstable community events or information relating to library resources or programs.
Rights & Responsibilities
The library reserves the right to limit or prohibit at any time the posting or distribution of materials that represent a threat to the health and safety of Library users or the orderly use of the Library.
The library cannot be held responsible for returning display materials, and it does not assume responsibility for any material damaged, lost, or stolen.
Approval of a display or distribution of handout materials does not indicate endorsement of any cause or activity.
Approved: June 2023, Whelden Library Board of Trustees
It is the mission of Whelden Memorial Library to make available to the entire community those materials and services necessary to assist and support all its citizens in the pursuit of their educational, informational, and recreational interests and needs.
Programming and displays enhance the Library’s role as a community resource, bring awareness to library materials and resources, provide educational opportunities, and bring visibility to library services.
The Library fully endorses the principles documented in the Library Bill of Rights and the Freedom to Read Statement of the American Library Association (found on the ALA.org website).
The ultimate responsibility for programming and displays at the Library rests with the Library Director or their designated staff member.
The Library welcomes community feedback and requests for programming and displays and encourages patron participation in programs.
Submission of a request does not guarantee approval.
Third party groups wishing to use the library facilities for their own purposes will be directed to fill out a facility use request form. Please refer to the Facilities Use Policy for more information.
The criteria considered when planning programs and choosing display topics, speakers, and accompanying resources include but are not limited to:
Programs may be held on-site or off-site. The Library draws upon other community resources in developing programs and actively partners with other community agencies, organizations, educational and cultural institutions, and individuals in order to develop and present public programs.
To the best of our ability, all Library programs are made free and open to the public. In some instances, the Library may request a fee to cover the cost of materials.
Registration may be required for planning purposes or when the expected attendance will exceed our space limitations.
Some programs may only be offered for specific ages, times, or places, however, the Library staff strives to make programs accessible to all and welcome requests for reasonable accommodations.
The Library seeks feedback from the community concerning programming. The Library’s programs are a collaborative effort between staff members and the community. Staff will attempt to gather useful feedback from attendees following each program. Patrons are also welcome to contact the Library to offer program feedback or suggestions.
The Library is a safe space for all members of our community, and all library-initiated programs and displays will reflect that.
Restrictions and Cancellations
Any sales of products at Library programs must be approved by the Director.
The Library reserves the right to cancel a program for any reason at any time.
Programs may not be used for commercial, religious, or partisan purposes, or the solicitation of business.
Library promotion of a program or display does not necessarily constitute an endorsement of the content of the program or display or the views expressed by participants or material.
At least 10 days prior to an event/program, all presenters/programmers/vendors must return a completed Program Agreement.
If a patron has a question about a particular library program or display, they should first address the concern with the Director.
Patrons requesting a review of a library program or display will be directed to submit a Request for Reconsideration form.
Requests for review of programs and displays fall under the Requests for Reconsideration section of the Collection Development Policy.
Approved: June 2023, Whelden Library Board of Trustees
Monday..................2pm - 7pm
Tuesday.................9am - 2pm
Wednesday............2pm - 7pm
Thursday................9am - 2pm
Friday.....................9am - 2pm
Saturday................9am - 2pm
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